Create and manage your user profile, which may include displaying your skills, expertise, or portfolio to potential clients, and displaying project requirements and client information to potential freelancers
Enable communication between freelancers and clients through our platform, such as sharing contact information, project details, proposals, and messages.
Provide tools and features to help users manage their projects, track progress, submit or review work, and process payments.
Generate recommendations and personalized content based on your skills, expertise, project requirements, or browsing history on our Website.
Monitor and enforce compliance with our platform’s terms of use, policies, and applicable laws, including investigating and resolving disputes, fraudulent activities, or violations.
1. We collect personal information from you when you register for an account, post or bid on a project, or communicate with us through the Website. The types of personal information we may collect include:
- Name
- Email address
- Mailing address
- Phone number
- Payment information (such as credit card number or PayPal account information)
- Professional or business information (such as a freelancer's portfolio and projects or a client's project requirements, such as Request For Proposal, and any other related documents).
- Profile picture
2. We also collect certain technical information about your use of the Website, such as your IP address, browser type, and operating system.
2.1 We use your personal information to provide and improve our Website, as well as to communicate with you about your account, projects, and promotions. We may also use your personal information for the following purposes:
- To personalize your experience on our Website;
- To respond to your customer service requests and support needs;
- To send periodic emails regarding your projects or other products and services;
- To conduct surveys, contests, or other promotions.
2.2 We do not sell or rent your personal information to third parties. However, we may share your personal information with our trusted partners and service providers who assist us in operating our Website or conducting our business. These third parties may have access to your personal information only to the extent necessary to perform their functions.
2.3 We may also share your personal information in the following circumstances:
- To comply with applicable laws and regulations, including the CCPA and GDPR
- To respond to a subpoena, court order, or other legal request for information
- To protect our rights, property, or safety, or the rights, property, or safety of others
3.1 We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, such as providing you with our services, communicating with you, or maintaining our Website's functionality. We may also retain your personal information for longer periods if required or permitted by law, for legal, regulatory, or compliance purposes, or to resolve disputes.
3.2 When we no longer need your personal information for the purposes described above, we will securely delete or anonymize it in accordance with our data retention and deletion policies and applicable laws.
4.1 We take the security of your personal information seriously and implement reasonable measures, including administrative, technical, and physical safeguards, to protect your personal information from unauthorized access, use, or disclosure.
4.2 Some of the security measures we employ include the use of secure socket layer (SSL) technology, encryption, firewalls, access controls, and regular security assessments. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal information.
4.3 We encourage you to help protect your personal information by using a unique and strong password, enabling two-factor authentication when available, and keeping your account credentials confidential.
5.1 If you are a resident of California, you have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months, including the categories of personal information we collected, the purposes for which it was collected, and the categories of third parties with whom we shared it.
5.2 You also have the right to request that we delete your personal information, subject to certain exceptions provided under the CCPA. To make such a request, please contact us using the information provided in Section 7. We will verify your identity before processing your request and will respond within the timeframes required by law.
6.1 If you are a resident of the European Economic Area (EEA), you have certain rights under the GDPR, including the right to access, rectify, or erase your personal information, restrict its processing, or object to its processing for certain purposes.
6.2 You also have the right to data portability, which means you can request a copy of your personal information in a structured, commonly used, and machine-readable format, or ask us to transmit it to another data controller.
6.3 To make such a request or exercise any of your rights under the GDPR, please contact us using the information provided in Section 7. We will verify your identity before processing your request and will respond within the timeframes required by law.
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights under the CCPA or GDPR, please contact us at [email protected]. We are committed to addressing any concerns you may have and will do our best to resolve any issues related to the processing of your personal information
Our Website is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information from our records as soon as possible.
Our Website may contain links to third-party websites and services that are not governed by this Privacy Policy. We are not responsible for the privacy practices of these third-party websites and services, and we encourage you to review their privacy policies before disclosing your personal information to them.
We use cookies and similar technologies to collect information about your use of our Website, personalize your experience, and monitor the effectiveness of our marketing campaigns. You can manage your cookie preferences through your browser settings. However, please note that if you choose to disable cookies, some features of our Website may not function properly.
Your personal information may be transferred to and processed in countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We will take appropriate measures to ensure that your personal information is treated securely and in accordance with this Privacy Policy and applicable data protection laws.
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes to this Privacy Policy will be effective immediately upon posting on our Website. Your continued use of our Website after any changes to this Privacy Policy constitutes your acceptance of the revised policy.
If you have any concerns or disputes regarding the use of your personal information, please contact us using the information provided in Section 7, and we will make every effort to resolve the issue.
We may use your personal information to send you marketing and promotional communications about our products, services, and events that may be of interest to you. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the communication or by contacting us using the information provided in Section 7.
We may aggregate and anonymize your personal information so that it cannot be used to identify you. We may use this aggregated and anonymized data for various purposes, including but not limited to, analysis of usage trends, improvement of our Website and services, and sharing with third-party partners for research and marketing purposes.
In the event of a data breach that compromises your personal information, we will notify you and the relevant authorities, as required by applicable data protection laws, within a reasonable timeframe and take necessary actions to minimize any potential harm.
You are responsible for maintaining the accuracy and confidentiality of your account information, including your password. You should notify us immediately if you suspect any unauthorized access or use of your account. Additionally, it is your responsibility to update your personal information promptly if there are any changes.
18.1 To the maximum extent permitted by applicable law, in no event shall The WordWave, its affiliates, directors, employees, agents, or partners be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from
(i) your access to or use of or inability to access or use our Website
(ii) any conduct or content of any third party on our Website, including without limitation, any defamatory, offensive, or illegal conduct of other users or third parties
(iii) any content obtained from or through our Website
(iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed its essential purpose.
18.2 The WordWave's total liability in any event shall be limited to the amount paid, if any, by you to The WordWave for using our Website during the twelve (12) months preceding the claim. The limitations of damages set forth above are fundamental elements of the basis of the bargain between The WordWave and you.
19.1 You agree to defend, indemnify, and hold harmless The WordWave, its affiliates, directors, employees, agents, and partners from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of:
(a) your use and access to our Website
(b) your violation of any term of this Privacy Policy or any other applicable policies or agreements
(c) your violation of any third-party right, including without limitation any copyright, trademark, property, or privacy right
(d) any claim that your content caused damage to a third party or (e) any unauthorized use or disclosure of personal information by you or on your behalf.
19.2 This defense and indemnification obligation will survive the termination, modification, or expiration of this Privacy Policy and your use of our Website.
When you request the deletion of your personal information, we will take reasonable steps to remove it from our active systems. However, some of your personal information may be retained in our backup systems, archives, or for legal, regulatory, or compliance purposes. In such cases, we will ensure that appropriate security measures are in place to protect your personal information.
We may use automated decision-making and profiling technologies to provide you with personalized content, recommendations, and advertisements based on your interests and preferences. You have the right to object to this processing and, where applicable, request human intervention in decision-making processes.
We may share your personal information with our subsidiaries, affiliates, or third-party service providers located in countries outside of your country of residence. In such cases, we will ensure that appropriate safeguards are in place to protect your personal information and that the transfer complies with applicable data protection laws.
By using our Website and services, you acknowledge and agree to the terms outlined in this Privacy Policy. We reserve the right to update or modify this Privacy Policy at any time and will notify you of any significant changes. Your continued use of our Website and services following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. If you do not agree with this Privacy Policy or any changes we make, we kindly ask that you discontinue the use of our Website and services.
If you have any questions, concerns, or comments about our Privacy Policy, please do not hesitate to contact us at [email protected]. We value your trust and are committed to protecting your personal information to the best of our ability.
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights under the CCPA or GDPR, please contact us at [email protected]. We are committed to addressing any concerns you may have and will do our best to resolve any issues related to the processing of your personal information
Our Website is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information from our records as soon as possible.
